Voice Agent

Every call,
answered live.

A calm, natural-sounding voice agent that picks up every inbound call in your business's name. Qualifies the caller, answers common questions, escalates emergencies — and texts you everything else.

Hear a live demo → See a real transcript
Call · 8:42 PM Tue Duration 1:47
Sandy
"Palmer Plumbing, this is Sandy. How can I help?"
Caller
"Hi — my water heater is making a weird noise and there's water on the floor."
Sandy
"That sounds urgent — let's get someone out fast. Can I grab your name and address?"
Caller
"Linda Kowalski, 218 Sand Dune Rd, Brigantine."
Sandy
"Got it. Mike has a 9:30 AM slot tomorrow, but for active leaks we send an on-call. I'm texting Mike now — he'll call you in 5 minutes or less. Does that work?"
Caller
"Yes, perfect."
Sandy
"You'll hear from Mike shortly. In the meantime — is there a shut-off valve you can reach?"
What it does

More than a receptionist.

Every call becomes a handled moment — not a voicemail tag someone has to chase tomorrow.

24/7, sub-second response
Responds faster than most humans. No hold music, no phone tree, no "press 1 for…"
Emergency escalation
Recognizes urgent keywords (leak, fire, locked out) and pings you directly, within seconds.
Summary texts to you
Every call ends with a text: caller, number, reason, next step. You scan it in 5 seconds.
Qualifies on the call
Pulls address, job type, urgency, and contact info before hanging up — no follow-up call needed.
Sounds like a person
Natural pauses, affirmations, and warmth. Most callers never realize — the ones who do, don't care.
Handoff to you, any time
Caller says "real person please" — Sandy transfers or takes a message. No loop traps.
Works with what you have

No new number. No new app.

We forward your existing business line to Sandpiper when you can't answer. Your number on business cards, trucks, Google stay unchanged. Turn it off at any time and calls ring your phone like they always did.

Route by rules, not by chaos

Business hours? Route to Sandy when you're on a call. After hours? Sandy picks up first, you get a text. Emergency? Sandy calls you directly. You choose the rules; we set them up.

Incoming call
Your business line
SANDY
routes
by rule
Business hours
Rings you first
Sandy picks up if you can't in 4 rings
After hours
Sandy answers
Books the job, texts you the summary
Emergency word
Calls you direct
"leak", "no heat", "locked out" — you choose

Your next missed call doesn't have to be.

Book a call with us, we'll get you set up.

Book a 15-min demo →